Your Top Questions, Answered.

How Can I Verify Your Authenticity? + -

Feel free to contact us with any doubts or queries. We are committed to earning your trust through our dependable services and lab-verified products, guaranteeing ingredient purity. Start with a small order to experience our reliability and make your decision based on that.

Where Are Your Products Shipped From? + -

Our shipping originates from Canada, and we exclusively deliver to Canadian addresses, including PO boxes. Regrettably, we are unable to provide shipping services to the US or other international destinations.

What Payment Methods Are Accepted? + -

Forza Farmaceutica welcomes payments in Canadian Dollars (CAD) through Email Transfers / Interac and Bitcoin (BTC). The payment instructions will be provided during the checkout process.

What Is Your Shipping Procedure? + -

Our products are dispatched nationwide, ensuring discretion in packaging. We take special care to pack our products in a way that reduces shipment volume and avoids raising suspicion. Our organization's name or any indication of pharmaceutical contents is never included on the packages. For orders too large for a single package, we will split them into multiple shipments.

Is In-Person Pickup Available? + -

We are unable to offer in-person pickup services. Orders can only be dispatched to a specified pick-up location of your choice.

Are There Order Limits? + -

Absolutely not! You are free to order any amount, and we will deliver it directly to your doorstep.

What If I Find A Cheaper Price Elsewhere? + -

Forza Farmaceutica is committed to offering competitive pricing. Should you find an identical product at a lower price, please inform us via email. The product should be from a recognized dealer authorized to sell that brand. Please note, we cannot match prices from non-Canadian or illegitimate online retailers.

What Is The Shipping Speed? + -

Typically, order processing takes 2-3 business days, which may extend during busy periods. After payment confirmation, you will be notified within 48 hours when your order is processed. You will receive another notification with a tracking number when your order is dispatched. For any tracking or delivery issues, please contact the courier directly, as we are not accountable for delays caused by weather, carrier mishandling, wrong addresses, or incorrect contact details. Once a package leaves our facility, we are not responsible for any damage, delays, or lost items. Please reach out to Canada Post for detailed information on your shipment.

Can I Modify Or Cancel My Order After Placement? + -

Changes to your order are possible before payment. Unfortunately, we cannot cancel orders after payment. Unpaid orders will be automatically canceled after two days.

What If My Order Is Lost During Transit? + -

We regret to inform that we cannot be held responsible for lost or stolen orders once dispatched. It is crucial to verify your shipping details before ordering. In the event of loss or theft, customers should file a claim with Canada Post using the provided tracking number.

Do You Offer Discounts For Large Orders? + -

Certainly! Please contact us with your order details to discuss bulk order discounts, which will vary based on the product and quantity.

Is A Signature Required Upon Delivery? + -

No signature is required unless specifically requested by you.

Can I Request A Custom Order Not Listed On Your Site? + -

Absolutely! If you're interested in a product not featured on our website, reach out to us with your request, and we will strive to accommodate your custom order.

What Is Your Refund Or Exchange Policy? + -

If you encounter issues with your order, please send us a photo of the damaged product for assessment. We will then offer you credit or a replacement order at no additional cost.

What If I Provide An Incorrect Shipping Address? + -

In case of an error in the shipping address, please inform us immediately via our contact form. If the order has already been shipped, unfortunately, it's too late for corrections. We do not have a return address, so incorrect shipments will be lost. We urge you to double-check your shipping address to avoid any losses.

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Still Need a Hand with Something?

Customer Support is Here to Help

The Customer Support team at Forza Farmaceutica is ready and waiting to help you with anything you may need.

Should you encounter any challenges or have inquiries about our products, our dedicated customer service team is readily available to assist. Please feel free to reach out to us with any questions or concerns.

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Great products! Have tried several different products and all have been the best of quality.

Customer

Bruce B.

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This company is great, really went above and beyond on my order,will definitely use again and suggest to everyone I know to also use.

Customer

Derek T.

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Supplements were exactly as ordered. Prompt, discreet delivery, I couldn't be happier. Thank you very much. Highly recommended.

Customer

Ulf T.